Cheyoyo cares about its customers’ data. To help us operate our business and serve our customers, we need personal data.
Cheyoyo’s Privacy Policy will explain to you what data we retain, how we use it in our business, where it will be distributed and why we need personal data to provide services to our customers.
It is worded to comply with U.S. laws and regulations. If you do not understand anything about our policy or have any questions, please contact us and we will be happy to answer your questions further.
Who are we?
The company responsible for processing your personal information is: Cheyoyo.
Why do we process your personal data?
Data collected automatically when you visit the online store
When you visit our online store, Cheyoyo automatically collects cookies and other data about you and how you use the online store, such as your browser type, the number of times you use certain features, the items in your shopping basket, and your IP address.
The purpose of our processing is to optimize the user experience and website functionality, including the creation of statistical data. This processing of personal data is necessary in order to pursue our legitimate interests in operating and improving our online store.
Data collected when you create a profile in our online store
When you create a profile on Cheyoyo’s online store, we collect your name, address, email address and password. We will also process your online store purchase history.
The purpose of our processing is to make purchases in our online store simple and informative. This processing of personal data is necessary for the performance of our contract with you and our legitimate interest in making it easier for you to access our online store.
Data collected when you shop in our online store
When you shop at Cheyoyo’s online store, we collect your name, address, email address, your purchase and price, and shipping information. We will also process information about the payment card used and any returns. Please note that your card number will not be processed.
The purpose of our processing is to provide you with the products you ordered and to facilitate returns. We will also process information necessary to comply with legal requirements, including information related to bookkeeping and accounting. This processing of personal data is necessary for the performance of a contract and compliance with legal obligations.
Data collected in processing any claim you may have against us
If you make a claim for a defective product, Cheyoyo will process your name and contact information and the information you provide in connection with making the claim and communicating with us.
The processing of your personal data is necessary for the performance of a contract with you. Processing may also be necessary to comply with a legal obligation, to pursue a warranty claim or for the purposes of our legitimate interests to improve the quality of our products and services.
If the processing of a claim requires the processing of health information, we will only process such sensitive personal data where consent has been obtained or where it is necessary for the establishment, exercise or defense of legal claims.
Data collected when contacting us using the form
If you contact us using a form, we will process your name and contact information as well as the information you provide when submitting the form and in our communications. This data will be processed in accordance with this privacy policy.
Data collected when subscribing to the newsletter
When you subscribe to our newsletter, we collect personal data about you, including your name and email address. The purpose of our processing is to pursue our legitimate interests in marketing our services.
Our balancing test
Where we rely on our own legitimate interests as the legal basis for processing the personal data described above, we conduct a balancing test of these interests to ensure that our interests are not overridden by your interests or fundamental rights and freedoms.
If we intend to use your personal data for a purpose other than that for which it was originally collected, we will notify you of the new purpose before further processing.
How do we collect your personal information?
Cheyoyo will collect some personal data about you directly from you, for example when you sign up for the newsletter, create a user profile or make a purchase in the online store. When you visit and browse our website, we automatically collect technical data about your device, browser activities and patterns. We collect this personal data through the use of cookies and other similar technologies.
Who do we share your personal information with?
Cheyoyo may share your personal information with:
a) Suppliers and suppliers with whom we work, such as those of the products we sell.
b) Third parties who process personal data on our behalf and therefore act as our data processors. We use third parties to deliver our newsletter and serve as hosting providers.
c) Public agencies such as tax authorities.
d) We may share some information about your use of the Online Store with external service providers via cookies or similar technologies for analytical purposes. We will only share this information if you accept the use of cookies.
e) The payment solution provider that processes the purchase payment for your order.
From time to time, we may also need to disclose personal information to other parties, such as any person (natural or legal person) or organization to whom applicable law may require us to disclose personal information, including but not limited to law enforcement agencies, financial institutions, agencies, central and local governments.
Personal information may also be disclosed in connection with a corporate reorganization, sale or transfer of assets, merger, divestiture or other change in financial condition of us or any of our affiliated entities.
Cookies
If you leave a comment on our site you may choose to save your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year. If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. When you log in, we will also set up multiple cookies to save your login information and screen display choices. The login cookie is valid for two days and the screen options cookie is valid for one year. If you select “Remember Me,” your login will last for two weeks. If you log out of your account, the login cookie will be deleted. If you edit or publish an article, an additional cookie will be saved on your browser.
Once you agree to allow our website to use cookies, you also agree to the use of the data it collects about your online behavior (analyzing web traffic, the pages you spend the most time visiting, and the websites you visit). The data collected by Cheyoyo using cookies is used to customize our website to your needs. Once we have used this data for statistical analysis, the data will be completely deleted from our systems.
Please note that cookies do not allow us to control your computer in any way. They are used strictly to monitor which pages you find useful and which you do not, so that we can provide you with a better experience. If you wish to disable cookies, you may do so by accessing your internet browser’s settings.
How long do we retain your personal information?
Cheyoyo will only retain your personal information for as long as is necessary for the purposes for which it was collected or subsequently processed. As a general rule, we store customer contract and purchase data for five (5) years from the year the contract is signed or the purchase is completed in order to comply with our legal obligations.
If necessary, we will extend the retention period of your information to achieve the above purposes. We may also retain your personal information for a longer period if we are required to do so by law, or where this is necessary for the establishment, exercise or defense of legal claims.
Cheyoyo has specific retention policies for the following types of personal information:
• Data automatically collected when you visit our online store will be deleted in accordance with the Cookie Policy.
• Information processed for marketing purposes will be deleted upon withdrawal of your consent.
• Information related to a client’s claim will be deleted five (5) years after the case is closed
• Processed personal injury-related information will be retained for 10 years
What if I have to provide your personal information?
In some cases, providing at least some of your personal data is necessary to enter into a contract.
Therefore, if you refuse to share such personal data, we may not be able to provide the services you request.
What are our security measures?
Cheyoyo will implement security measures to protect your personal data from manipulation, loss, destruction and unauthorized access. We continually modify our security procedures in line with the latest technological developments.
What are your rights?
Generally speaking, you have the following rights:
• You have the right to request access to, correction or deletion of your personal data.
• You also have the right to object to the processing of your personal data and to restrict the processing of your personal data.
• If the processing of your personal information is based on your consent, you have the right to withdraw your consent at any time. Your withdrawal will not affect the lawfulness of processing before you withdrew your consent.
• You have the right to receive your personal information in a structured, commonly used and machine-readable format (data portability).
These rights may be subject to conditions or limitations. So, for example, it is uncertain whether you have a right to data portability in a given situation – it depends on the specific circumstances of the processing activity. In addition, for example, if you request deletion of your personal data, we may not be able to provide the service you requested.
You may lodge a complaint at any time with the data protection authority in the United States or the data protection authority in the country where you reside or where you believe that data protection laws have been violated.
How do we ensure your data is protected?
Cheyoyo provides secure servers to use. All sensitive/credit information provided is transmitted via Secure Sockets Layer (SSL) technology and then encrypted into our payment gateway provider database and is only accessible by those who have been granted special access to such systems and are required to keep the information confidential .
After a transaction, your private information (credit card, social security number, financial information, etc.) is not stored on our servers.
We ensure that appropriate technical controls are in place to protect your personal information; for example, any information we transmit is encrypted and password protected, and all of our staff are trained in data protection and security. The personal information you provide will be stored securely and will not be used for any purpose other than as specified in this policy.
Abide by the law
In certain circumstances we may be required by law to process your personal data to protect our customers and our business. We screen orders to help prevent payment fraud, protecting our genuine customers and fraudsters’ targets.
Third-party content, third-party services, social features, advertising and analytics
The Services may include hyperlinks to services (such as applications and plug-ins), websites, locations, platforms, applications or services operated by third parties (“Third-Party Services”) or hyperlinks contained in or related to the Services. Link. These third-party services may use their own cookies, web beacons and other tracking technologies to independently collect information about you and may ask you to provide personal information.
Changes to this policy
We will review and modify our Privacy Policy from time to time. Any changes we make to this privacy policy in the future will be posted on this page and, where appropriate, notified to you by email. Please check back frequently for any updates or changes to this Privacy Policy. New terms may appear on the screen and you may be required to read and accept them in order to continue using the site.
Last updated: March 14, 2024